quick customer service appreciation post

Three good customer service experiences I’ve had of late: lenovo: I bought an X41 tablet not long after Lenovo bought the Thinkpad brand. I was a little worried about the impact the purchase would have on customer service, but in my first interaction with them (yesterday, 2 1/2 years after the purchase) their service was prompt, professional, and most importantly, trusted me- I said the drive was busted, they asked a very minimal number of questions, established I knew what I was doing, and I
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