Californication’s Rachel Miner Can’t Wait to Get a Roomba Switched, NY - 3 hours ago What upcoming gadget can you not wait to get your hands on? I know I’ll want whatever the next generation of Mac laptops is. Isn’t that the game, … Original Post By Google News Click Here For The Entire Article
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Californication’s Rachel Miner Can’t Wait to Get a Roomba Posted Apr 4th 2008 6:04PM by Thomas Houston Filed under: Interviews,
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Amazon - Friday Sale The Friday Sale at Amazon is chock full of deals this week. Check out The Bargainist Best Bets: Wagan 6-Liter Personal Fridge Warmer, iRobot Scooba 350 Floor-Washing Robot $299.99 (reg. $399.99), Duro-Med Seat Assist Chair Lift $94.55 (reg. $198), Caravelle by Bulova Men’s Watch $45.99 (reg. $99.99), and The First Years Nigh & Day Bottle Warmer System $31.99 (reg. $58.13). Prices valid on 04/04/2008 only. Visit The Bargainist for more.
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Vegas was, admittedly, better this time around. I’m still not much of a fan - honest to Pete, there is nothing there to do to pass time if you’re not interested in live spectacles of any sort. And I know: if you’re not into spectacle, don’t go to Vegas. And I promise you, I wouldn’t. But I have to go, per my whole, you know, employment arrangement with the folks who deposit money into my bank accounts every other week. I still found things to do to pass the time once work was over. Even befo
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iRobot just won an “Elite” award for its customer relations management, but they aren’t perfect. The Smart (Enough) Systems blog rips iRobot’s customer service in one respect: The author bought a three robot package (Roomba, Scooba, Dirt Dog) but decided he didn’t want to keep the Scooba during the 30-day return window. The company forced him to return ALL THREE ROBOTS to get a refund and then repurchase the TWO robots he wanted to keep. iRobot then had to refurb 3 robots instead of one and inc
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iRobot’s partnership with RightNow Technologies for its customer service has won kudos from CRM Magazine. The company says service has improved significantly and costs have been cut as a result. Some stats I hadn’t seen before: * An offshore contact center launched within eight weeks for half the cost * The company is now capable of administering 4,000 customer surveys monthly to garner customer insight * The self-service rate improved to 97 percent * Marketing contacts increased from 300,000 t
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